Loyalty and Discount Program & Policies

FREE shipping on online orders over $100 (before taxes). We offer great incentives for newly fitted customers on future pointe shoe purchases. If you're new, let us know! 

The Danceshoppe loyalty program offers a 15% discount on every 5th pair of shoes purchased. If you visit us in person or shop online and register with us, we will apply a 15% discount with every 5th pair of shoes purchased. The loyalty program applies per customer, is non-transferable and purchases between customers cannot be combined. All shoes qualify for the program. Whether your purchase is made in-store or online, take advantage of our loyalty program! 

Danceshoppe offers a 10% discount on in-store purchases over $100. Pointe shoes are not discounted, but may be used toward the $100 qualifying minimum. Online purchases over $100 (before taxes) qualify for FREE SHIPPING.

Extra discounts may be applied to bulk orders of 10 pieces per item. 

Teachers will receive a 10% discount for their own purchases made in-store. 

SIZING AND POINTE SHOE FITTING

For further questions regarding size, please contact us or refer to the manufacturer for sizing guideline. 

If you are a teacher wishing to place a bulk order for your class, we can lend you one of each size of the garment or shoe you would like to order! Contact us for more details. 

It is not ideal to fit pointe shoes by foot tracing, but we have years of experience fitting dancers this way and we can size you with a tracing. Trace the dancer's foot (wearing dance tights) with a pencil and provide measurements in centimetres.

1. Lengthwise from the middle of the big toe, to the middle of the heel

2. Widthwise at the widest part of the foot.

Scan and email or fax your tracing along with any other information in regards to padding and specific requests. Don't forget to include your name, phone number and email address! 

RETURNS

Unused and unaltered items may be returned within two weeks for an exchange or a Danceshoppe store credit. No refunds. Customer is responsible for shipping charges to return items, and for any items shipped out in exchange. 

Tights, dancebelts and special orders are not returnable. 

SHIPPING

Please allow 7 - 14 days for your order to arrive. Our regular Canada Post shipping is $13.95 within Ontario, and $17.95 for the rest of Canada. Free shipping for all orders over $100 before taxes.

For express 1 day shipping with FED EX, please contact us toll free at 1-888-897-9393.

For shipping outside of Canada, please contact us toll free at 1-888-897-9393.